Monthly Archives: April 2018

Customer Satisfaction

Customer satisfaction is a priority at Gascoigne Halman and all of our dedicated staff go the extra mile to make sure our customers are happy.

Take a look at the most recent reviews we have received from happy clients so far in 2018!

16th January 2018  – Stockton Heath

Considering this is not a small local Estate Agent in Stockton Heath, this is how you are treated as if you have entered into their little family and they will look after you completely.
We initially placed house on market earlier in year secured 2 buyers immediately but could not find anywhere to move to so removed property. Then our dream home came on the market. The team put it back on market and had it sold first weekend to a cash buyer. We decided to use their recommendation of Solicitor and absolutely delighted with their service. Direct line to your own solicitor available every time I called!
Every time I became anxious Karen McDonough would calm me by reassuring me all is how it should be
Christine Rees Manager even called to our house with our buyer to clear some last minute issues leaving us all happy to proceed 2 days later.
I cannot recommend this team enough

 

2nd February 2018 – Heaton Moor

We recently sold our house with Gascoigne Halman’s Heaton Moor branch.  Undertaking such a big life event can be a stressful endeavour but luckily the staff at GH made everything so much more enjoyable for us.  Having communicated with a number of different estate agents we had a choice to make but that was made much easier when Adam came to value our home. He was courteous, polite, professional and enthusiastic…it was this relaxed but confident attitude that made our decision to choose Gascoigne Halman.  Anna guided us through the process of selling our home and the negotiations involved and did so fantastically.  All questions we had were met with Anna’s friendly knowledgeable responses and she put us at ease.  We trusted Anna 100%, she’s amazing, an expert negotiator.  Gascoigne Halman felt very much like a family, one that we were welcomed into with warmth and friendliness, with professionalism and care and we definitely felt looked after as if we were part of the team too.  Thanks to Anna and Adam and the rest of the crew at Heaton Moor Gascoigne Halman we were able to sell our house at a great price and actually enjoy the process! We can’t recommend these guys highly enough!!!

 

2nd February 2018 – Didsbury

In all of my years buying and selling property, this transaction was one of the most stressful due to numerous last minute issues.  I can honestly say if it wasn’t for Gemma at Gascoigne Halman the whole chain would have collapsed.  She was so calm throughout, even though she had to deal with challenging and sometimes angry people.  On the surface it looked like nothing fazed her.  She kept everyone updated throughout the process and when she wasn’t in her colleagues did the same.  I wouldn’t hesitate in using Gascoigne Halman in the future. Nathan has a great team at the Didsbury office.

March 7th 2018 – Sale Lettings

A BIG thank YOU to Roxanne Robinson and Jodie Charles who made my partner and I moving from London to Manchester a success.  It was a good experience and I appreciate your professional services in handling the whole process.  Highly recommend, you guys are the BEST and deserve more than 5 STAR.  Please make more room for an additional STAR, please keep it up!

 

9th March 2018 – Didsbury

We have received an EXCEPTIONAL level of service with our sale, from valuation to completion.  Gemma has been absolutely amazing at every stage in both progressing our sale and advising us with our related purchase.  She is a lovely person whilst also being extremely knowledgeable, professional and efficient.  It has been a pleasure to deal with Gascoigne Halman and we will be recommending you to our friends.

 

14th March 2018 – Macclesfield Lettings

Outstanding service from GH Macclesfield.  My original property fell through at the last minute because of the incompetence of another agent.  GH were able to get me into a new place within 3 working days.  Excellent, professional, competent, I can’t praise Abi and Louise highly enough. Thankyou! EB

 

14th March 2018 – Sale

We wish to record our sincere thanks to Andrew and his team at the Sale office for the manner in which they handled the recent sale of our property.  The whole team from inception to completion were thoroughly professional, totally dedicated and throughout the sales process they could not have been more helpful providing us with constant updates on progress.  We are more than happy to record the highest recommendation and thanks to Andrew and his staff at GH Sale branch.  Without question a 5 star service! ACL & AW

14th March 2018 – Heaton Moor

I have just exchanged contracts for the sale of my first property.  As this was my first sale I was unsure which company I should use, however after speaking/meeting Adam and his team I was extremely confident it was the correct choice.  The advertising and open day proved extremely successful and agreed a swift sale in a difficult market late November.  The communication and support I have received is 1st class.  Anna became my main contact and assisted with the legal formalities keeping in direct contact with the Solicitors, which without doubt helped take pressure off myself and pushed the sale through faster for both parties.  Will 100% recommend and be using in the future.  Thank you once again to all the team in the Heaton Moor office. LT

 

21st  March 2018 – Lymm

We would like to thank all the staff at the Lymm office in particular Sam and Bobby for the mammoth effort they put into selling our property and securing our beautiful new home.  It’s been a long journey but they kept our spirits up along the way.  I would be very happy to recommend Gascoigne Halman.

 

26th March 2018- Knutsford

Thank you to the team at the Knutsford office; Andrew, Annie and Ellie for their help in the sale of our lovely home.  I enjoyed dealing with them and appreciated their dynamic pace.  It was excellent that all the agents came to view the house so that they could speak with knowledge on the phone.  The photos were fantastic and really helped bring the house to life on the website and in print.  Many Thanks team!

 

26th March 2018 – Mortgage Services Department…. (Tom)

We’d like to thank you wholeheartedly for your help support and cooperation in this entire journey which, at one point, had started to look rather bleak.  You’ve played a crucial role to put things together by liaising with the right people at the right time.  You were always there for us whenever we needed you.  You were very thorough and professional in your dealings but it was your willingness to go the extra mile that made it special.  We wish you a very successful career and every happiness.  C&A

 

28th March 2018 – Heaton Moor Lettings & Sales

Well what can I say I’ve dealt with Rebecca and Alison on the letting of one of my properties in Heaton Norris area and true to their word they let the property within a few weeks and even got the rent they said they would get with 6 months’ rent upfront.  Very easy to get on with and very professional in their job.  They’re a credit to the Heaton Moor branch and I would highly recommend Gascoigne Halman to any Landlord looking for HASSLE FREE letting.  They are going to let a second property for me in May and I hope it goes as smoothly as this one, thanks.  I have also dealt with the Sales side of the team looking for investment properties, Adam and Anna both also very easy to get along with.  Thanks to the team for making my life a bit easier.  CM

 

28th March 2018 – Hale

An extremely professional service focused on completing a sale quickly and getting the best price in that timescale.  When we were considering two agents we felt that the differentiator was the office staff and environment.  We continued to appreciate this throughout the sales process.  MC

 

4th April 2018 – Heaton Moor

I cannot praise Adam and Anna enough for their hard work and commitment in trying to sell my house.  Having been disappointed by another estate agent locally, they set up more viewings for me in one week than I’d had in 3 months with the others.  Their attention to detail was reflected in a much better quality brochure which attracted more potential buyers.  I was called regularly and given prompt feedback on viewings, so I always knew where I was up to.  I would recommend them to anyone wanting to sell a house in the Heatons as they have a real drive and enthusiasm for their work.  Their customer care is second to none! LM

 

6th April 2018 – Cheadle

Katy Bowden was excellent and I would describe her as the PERFECT Estate Agent, a real credit to your Company.  I have already passed another property to you to sell because of Katy.  Thank you. SA

6th April 2018 – Heaton Moor

 I had the pleasure of dealing with Anna Stocks today.  Her advice was excellent.  An honest conversation, most appreciated! Fantastic local knowledge.  Based on my interaction today, I hope that we find a house with Gascoigne Halman to enable us to work with Anna.  KW

 

9th April 2018 – Wilmslow

This would have been a tricky one. A fairly decrepit house in a lovely spot puts you between a rock and a hard place in terms of expectations: a seller relying on one view and potential buyers accentuating the other. You (Markus) were spot on from the start, your valuation and your profiling of the eventual buyer. As you know it was your enthusiasm for and knowledge of the location that stood you out from Jacksons, Savills and Bridgfords. They all valued way under 700k which I think shows a now proven under-appreciation of the situation. Your office has dealt with every aspect faultlessly, the marketing, keeping us informed etc, all with efficiency and diplomacy. Yourself and Lewis are very good at just listening and then imparting a sensible view. Many thanks, and also to Jeanette, Sandra, James and the others I apologise for omitting by name. From our experience of this sale you have an impressive office and you have done a good job for us. With thanks and regards, R.

 

13th April 2018 – Sale

There are three words to describe Andrew’s team:  Professional, Polite and Committed.

 

13th April 2018 – Wilmslow

The Wilmslow sales office were excellent from start to finish.  Their local knowledge and enthusiasm were unrivalled by other agents. We were kept informed every step of the way by friendly and courteous staff, and when necessary the diplomacy of the sale staff was helpful, effective and professional.  The sale of the property had represented a challenge for one reason and another, and the outcome was not only very satisfactory but completely in line with predictions made by the sales director on day one.  RB

13th April 2018 – Bramhall

All the staff at the Bramhall office were a pleasure to deal with, especially Jodie.  Jodie was so helpful throughout our purchase process, showing patience with our many questions and being efficient and responsive.  She worked really hard to follow up on all issues and kept us informed at all times.  I know that her efforts helped push the completion through for the agreed date to maintain the chain.  Thank you.  CN

 

13th April 2018 – Altrincham lettings

Found both Joy and Dan very helpful dealing with letting of my apartment, they put up with me and all my questions in such a friendly manner which was appreciated.  They made my life a lot easier.  Thanks again CO

17th April 2018 – Knutsford

The property was Grade II listed and presented many problems along the way.  Ellie did a fantastic job to make the sale happen.  I also appreciated Annie and Matthew’s input when Ellie was not available.  Andrew has a great team at Knutsford office.  Everyone was very efficient, knowledgeable and above all pleasant and courteous.  Ellie went above and beyond the call of duty and I shall miss our chats and her sense of humour.  It was a difficult and challenging sale but Ellie made it happen.  I would recommend the Knutsford office to anyone wanting to sell their property.  They get the job done. PB

 

17th April 2018 – Financial Services & Sales

Through a tough mortgage process and purchase of my new house I have to say that in particular Patricia Randall was an absolute star from beginning to end.  The support she gave and immediate response even whilst on Holiday was beyond my expectations.  I would simply not have my new house now if it wasn’t for Trish and her tenacity and knowledge of the lending options.  On the sales side Dan and Don were very supportive and knowledgeable and communicated between the vendor and myself perfectly.  Thanks for holding my hand guys! RD

 

17th April 2018 – Cheadle

Katy Bowden is awesome and we love her!

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