Customer Satisfaction Reviews

18th April 2018 – Prestbury

We dealt with the Prestbury office.  We were very pleased with the service received and found the staff to be professional, approachable and knowledgeable.  We always received prompt responses to queries and the feedback following viewings was very good.  JH

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30th April 2018 – Marple Bridge

I found Richard to be honest and down to earth in his appraisal of my property (unlike other estate agencies).  His team are very professional, always giving feedback when appropriate.  Of note, it was they who contacted me as and when necessary, unlike the usual case where one normally has to do the chasing round.  JF


30th April 2018 – Heaton Moor Lettings & Sales

I found all the staff at your Heaton Moor branch to be amazing, especially Allison who I worked with while renting my property out and Anna who dealt with the sale of the same property.  I would recommend your branch to anyone without reservation and I thank you all very much for your hard work on my behalf.  CW

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30th April 2018 – Financial Services

The team at Heaton Moor were friendly and helpful in assisting me with the purchase of my first home.  They kept me well informed.  Tom was great at arranging my mortgage for me.  Thankyou! CL

3rd May 2018 – Stockton Heath

Chris and Karen have been wonderful, throughout a very fraught transaction.  We’ve been kept fully informed, they’ve been unfailingly pleasant, patient and professional; and most importantly they’ve been tenacious when things got difficult.  Their problem solving and proactive approach have made all the difference.  Thank you! RK

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8th May 2018 – Heaton Moor Lettings

We chose Gascoigne Halman to rent out our property on a friends recommendation and we are so glad we did!  Both Alison and Rebecca were brilliant, keeping us updated regularly, patiently answering our questions and offering sound sensible advice.  Throughout the whole process Rebecca was friendly, extremely helpful and totally professional.  She genuinely cared about us as people and did a fantastic job of finding us lovely tenants within the first week! She is a real asset to the company.  We would have no hesitation in recommending Gascoigne Halman to others in the future.  Thank you so much! JO


8th May 2018 – Wilmslow Sales

Markus, I hope you’re well.  We made it! I just wanted to drop you a quick email to let you know how very happy I’ve been with the service offered by you and your team.  Estate Agents are often given bad press but I have nothing but praise for you all.  Lewis, in particular, has been a star! GE

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8th May 2018 – Alderley Edge

The service we received was outstandingly from all the staff at the Alderley branch.  Lesley was our main contact and she was outstanding throughout.


15th June 2018 – Sale

The whole process from putting the house on the market, negotiating and the post offer acceptance service was excellent.  I would single out Andrew Buckley the Manager, Dan and Julie Chapman and Annie for commendation.  They dealt with a purchaser from abroad with care and tenacity where it was required leading to successful exchange of contracts.  JM


15th June 2018 – Didsbury

Gascoigne Halman really have been excellent over the past months through the process of selling our flat.  From start to finish they have gone above and beyond our high expectations of a local estate agent, nevermind the online variety.  When buyers went quiet, they followed up and moved the sale along.  When sales fell through they followed up on previous interest and made a subsequent sale in a very short period.  Every member of the team is committed not just to getting offers on your property but to seeing the sale through from start to finish.  They really do earn every penny! In particular we do have to commend Gemma for her sterling efforts driving the actions on the side of the buyer and buyers solicitor.  I have already recommended GH and the conveyancing firm they recommended to friends and family members who are having similarly positive experiences. CW

15th June 2018 – Bramhall Lettings

Moharram on the Lettings side dealt with my enquiries.  She was always polite, patient and very pleasant.  She gave some very valuable advice when I needed it.  I bought a house from GH when I moved to Manchester from West Midlands 2.5 years ago.  I was now contacting GH because I wished to purchase a property for an investment.  I was very cautious as I did not know the area very well and Moharram not only gave me some good advice but went out of her way to help me.  I very much appreciate her help and professionalism at all times and feel she is an asset to the company.  FD

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15th June 2018 – Marple Bridge

The whole team were very helpful and patient in dealing with a difficult sale involving probate, tenants, and powers of attorney. We achieved a very successful outcome, handled in a professional and friendly manner.  At all stages we were kept fully informed of progress.  I would recommend this agent.  JC


15th June 2018 – Heaton Moor

Anna was a SUPERSTAR!  She guided us all the way and kept us up to date at all times.  She did her best to keep a long chain sorted out and put in a lot of hard work.

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2 thoughts on “Customer Satisfaction Reviews

  1. Ian & Alison Smith August 5, 2018 at 12:51 pm Reply

    We would like to thank all the staff at the Cheadle Branch especially Kate, who has been absolutely fantastic with her professionalism and caring attitude and without doubt went above and beyond her duty. We would highly recommend the Cheadle team and James and his team were always at the end of the telephone. Through the tears and laughter we can now look forward to our new home. Thankyou Ian & Alison Smith.

  2. Gail Clayton October 18, 2018 at 3:30 pm Reply

    Outstanding customer service from Macclesfield Branch once again
    Carly , has been polite and proffessional throughout the purchase of my property , and the letting department , Louise and Abi for taking less than a week to get a tennant, fabulous team.

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